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Terms and Conditions

1. General Information

1.1. Sports betting services are operated by MASSALIA SMC LTD, a company registered in Uganda with its principal office at Plot 3 Dundas Road, Kololo Courts, P.O. Box 75640, Lower Kololo, Kampala. In this document the operator will be referred to as “the Company”.

1.2. These rules establish the legal framework governing all betting activities between customers and the Company. A player’s lack of awareness of these rules does not exempt them from compliance, and bets placed remain valid under these conditions.

2. Key Definitions

2.1. Customer – Any natural person, legally of age under Ugandan law, who takes part in betting activities.

2.2. Betting – Refers to wagers accepted by the Company once a stake has been paid. Bets can only be placed in official Company locations or platforms and apply to events for which the Company has published odds. A bet is considered a form of gaming where winnings depend on correctly predicting the outcome of sporting contests or other events of public relevance. Odds represent the likelihood of a given outcome, and winnings are proportional to the stake multiplied by these odds. The Company may amend odds at any time, but once a bet is recorded, the odds valid at that moment apply.

2.3. Stake – The monetary value submitted by the player before placing a bet.

2.4. Placement of a bet – A bet is deemed officially placed once it has been registered within the Company’s central server system.

2.5. Betting opportunity – A defined sporting or public event with multiple possible results selected by the Company as suitable for betting.

2.6. Bet selections – Options that represent possible outcomes of a betting opportunity. They may be expressed in short forms such as:

  • 1 – Home side / first competitor wins
  • X – Draw
  • 2 – Away side / second competitor wins
  • 1X – Home win or draw
  • X2 – Away win or draw
  • 12 – Either side wins (no draw)
  • 2:1 – Exact scoreline

2.7. Categories of opportunities – The Company may post odds for individual or team victories, progression in tournaments, final standings, or other relevant sporting and public outcomes.

2.8. Odds – A numerical expression of probability at the time a wager is placed. These figures are binding for both parties. Exceptions apply in cases described under refund provisions.

2.9. Payout – The sum a customer is entitled to when all their selected outcomes are verified as correct according to the official results. Deductions may apply under applicable tax or regulatory rules.

2.10. Official result – The outcome of an event as announced by reliable and recognized sources and subsequently published by the Company.

2.11. Settlement – The process of applying official results to determine which bets are winning or losing.

2.12. Betting ticket – The document (printed or digital) serving as proof of a registered bet. The ticket contains essential information such as branch location, time of placement, betting type, odds, potential winnings, tax, ticket code, and security features. Absent or incorrect details may invalidate the ticket for payout purposes.

2.13. System – The Company’s IT infrastructure used to register bets in its offices and branches.

2.14. Terms and Conditions – This set of rules governing all betting operations.

2.15. Branch / betting office – A permanent establishment of the Company where wagers can be placed and winnings collected.

2.16. Authorized staff – Company employees responsible for handling bets, verifying compliance with age restrictions, and enforcing these Terms.

2.17. Account holder – A person who has created and maintains an online account with the Company’s website for participation in betting.

3. Eligibility and Participation

3.1. Only individuals who have reached the legal age of majority under Ugandan law may place bets or use online betting services. Participation implies acceptance of these Terms.

3.2. Customers must present valid identification (such as NIN, passport, or refugee card) if requested by staff before placing a bet or collecting a payout. Failure to do so may result in suspension of services.

3.3. The Company reserves the right to refuse bets or payments to persons who are intoxicated, disorderly, or otherwise in breach of these Terms.

3.4. Registration for an account requires submission of a National Identification Number or equivalent official document.

4. Forms of Bets

4.1. Single/Accumulator (AKO) bets – Consist of one or more selections combined on one ticket. The final odds are calculated by multiplying the odds of each selection. Results are rounded to two decimal places. A ticket wins only if all selections are predicted correctly.

4.2. Combination (COMBI) bets – A type of system bet consisting of multiple AKO bets arranged into different combinations. Tickets may include “bankers” (must-win selections). If a banker loses, the entire ticket is void. COMBI bets may be displayed as a shortened listing showing payout ranges, or as a full listing where every possible combination is printed.